Last Updated: 25.11.2025
Welcome to KuttyKart. By accessing or using our website, mobile app, or services, you agree to the following Terms & Conditions. Please read them carefully before using the platform.
By registering, accessing, or using KuttyKart, you agree to comply with these Terms & Conditions, our Privacy Policy, and all applicable laws.
If you do not agree, please discontinue using the platform.
To use KuttyKart, you must:
• Be at least 18 years old
• Provide accurate account information
• Use the platform only for lawful purposes
You are responsible for:
• Maintaining confidentiality of your login details
• All activities under your account
• Providing accurate personal and delivery information
KuttyKart is not responsible for issues caused by incorrect or incomplete information.
KuttyKart offers:
• Hyperlocal delivery of groceries, food, medicines, and essentials
• Parcel delivery
• Vendor marketplace for local sellers
• Subscription-based platform services
Service availability may vary based on location.
Vendors using KuttyKart agree to:
• Publish accurate product details
• Maintain product quality and stock availability
• Follow local laws, safety standards, and business regulations
• Deliver orders and handle returns (where applicable)
KuttyKart operates on 0% commission with subscription-based access, but reserves the right to update pricing or plans with advance notice.
Delivery partners must:
• Follow safety, timing, and quality guidelines
• Use the platform responsibly
• Deliver items in good condition
KuttyKart may verify delivery partners and take action against misuse.
• Delivery times may vary due to traffic, weather, location, or vendor preparation time.
• Orders may be cancelled if the product is unavailable or in case of technical issues.
• Users must be available at the delivery location during the time of delivery.
• Prices displayed on KuttyKart are set by vendors.
• Additional delivery or service charges may apply.
• Payments are processed securely through trusted payment gateways.
• KuttyKart is not responsible for pricing errors caused by vendors.
Refunds or cancellations depend on:
• Product type
• Vendor policy
• Delivery status
Perishable items (food, groceries) may not be eligible for return unless damaged or incorrect.
A full Refund & Cancellation Policy can be provided separately if you want.
Users, vendors, or delivery partners must NOT:
• Misuse the platform
• Upload harmful, offensive, or illegal content
• Engage in fraud or fake orders
• Interfere with platform operations
• Attempt unauthorized access
Violation may result in account suspension or legal action.
All logos, branding, text, images, and software on KuttyKart are the property of KuttyKart or its licensors.
Unauthorized use is strictly prohibited.
KuttyKart is not liable for:
• Vendor-caused issues like product defects or delays
• Losses due to misuse of the platform
• Delivery issues beyond our control
• Technical interruptions or server downtime
We provide services “as available.”
We may update these Terms & Conditions anytime.
Continued use after updates means you accept the new terms.
KuttyKart may suspend or terminate accounts that:
• Violate these terms
• Engage in fraud
• Abuse platform services
Users may also delete their account anytime.
For questions or support, reach us at:
Email: [email protected]
Phone: +919876543210
Address: PV2J+XF8 Jalagai, Nangavalli Rd, Jalakandapuram, Tamil Nadu 636501, India
